Find answers to our most common questions
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You may purchase tickets on the day if space permits, but we strongly advise booking ahead to secure your place and preferred time.
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All our cruises depart from and return to our wharf at 3 Coach Street, Skipton BD23 1LH, in the town centre.
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Yes — there is nearby parking at Coach Street and we can advise coach access points. Blue Badge parking is available; please contact us for guidance or see our Coaches page.
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Our accessibility info covers in-detail guidance: although the canal basin and boarding involve some steps, our staff can assist, and mobility aids can be stored at the office. Please see the full details on our Accessibilit Info page.
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Yes. We welcome families and children, and pregnant guests are welcome — any special requirements can be discussed ahead of time via our Contact Us page.
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We offer various trip types from short scenic cruises to themed dining experiences. Browse our Trips page for full details and durations.
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Well-behaved dogs are welcome on many of our public and day-boat trips (please let us know when booking so we can allocate suitable space). However dogs are not allowed on cruises where a full meal is served — such as our Evening Fish & Chip Cruise or our Sunday Roast Dinner / Christmas Dinner Cruise. See our Trips page for more details.
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Yes — vegetarian and gluten-free options are available on many of our dining and themed cruises, such as the Evening Fish & Chip Cruise. Please check the specific cruise or trip page you are considering to confirm exactly which dietary accommodations are offered and let us know your requirements when booking.
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Yes — all cruising boats have toilet facilities for passenger use.
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Our trips operate in most weather. If extreme conditions force a cancellation, you will be offered an alternative date or refund under our terms. See our Terms & Conditions for full policy.
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We recommend comfortable shoes and clothing suitable for the conditions. A waterproof layer is wise if rain is forecast and sunglasses, hat or warm layer depending on season.
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Our complete policy is detailed on our Terms & Conditions page. It covers public cruises, private hires and self-drive options.
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Yes — gift vouchers are available and make a great present. You can purchase via the Gift Certificates page on our site.
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We run trips across the main season and many themed experiences from spring through to late autumn. For off-season availability please check our Trips page.
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For any questions please contact our bookings team at 01756 790 829, or email [email protected]. You can also visit our ticket office at 3 Coach Street, Skipton. See Contact Us for full details.